Privacy Policy

99myr Privacy Policy – User Data Protection on the Platform

At 99myr, your privacy is not merely a legal obligation — it is our moral responsibility. Find out exactly how we collect, use, store, and protect every piece of information you entrust to us.

Last Updated: 1 January 2026
Important Note: This Privacy Policy describes our practices regarding the collection and management of personal data. By using the 99myr platform, you agree to the terms set out in this policy. Please read it carefully.
01 Introduction

99myr operates under the official website 99myr.vip and committed to protecting the privacy of all users on our platform. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognized data protection standards.

We understand that when you register and use the 99myr platform, you are trusting us with information that matters deeply to you. We do not take that trust lightly. Every decision we make regarding your data — from how we collect it to how we protect it — is made with your interests as a user at the forefront.

This policy applies to all users of the 99myr platform, including website visitors, registered members, and any individual who interacts with our services through any channel. It covers all data we collect, whether directly from you, automatically through website technology, or via trusted third parties.

If you have any questions about how we manage your personal data, we encourage you to contact our privacy team via email before continuing to use the platform.

02 Information We Collect

99myr only collects information that is strictly necessary to provide a secure, transparent, and high-quality service. Below are the categories of information we collect:

Data Category Example Information Purpose
Identity Information Full name, national identity card number, date of birth KYC verification, legal compliance
Contact Information Phone number, email address Account communications, OTP verification
Financial Information Bank account number, transaction records Processing of deposits and withdrawals
Technical Data IP address, device type, web browser Account security, fraud detection
Usage Data Game history, wagering habits Personalised recommendations, responsible gaming

We never request information that is irrelevant to our service. Sensitive data such as passwords is stored in encrypted form and is inaccessible to any of our staff.

Children's Data Collection: 99myr does not knowingly collect any personal data from individuals under the age of 18. Should we discover that an account is held by a minor, the account will be terminated immediately and all associated data will be deleted.
03 How We Use Your Data

All information we collect is used for lawful and specific purposes. We do not use your data for purposes not stated in this Privacy Policy without obtaining your additional consent.

  • Account Management: To create, verify, and manage your user account, including the KYC process required to ensure platform security.
  • Transaction Processing: To process deposits and withdrawals in Malaysian Ringgit (MYR) accurately and securely through approved payment channels.
  • Platform Security: To detect, investigate, and prevent fraud, money laundering, and any suspicious or unlawful activity.
  • Legal Compliance: To fulfill our legal obligations under Malaysia's PDPA and the reporting requirements of relevant authorities.
  • Service Improvement: To analyze usage patterns and improve the user experience, game quality, and overall platform usability.
  • Communications: To send important notifications related to your account, promotions you have opted into, and relevant service updates.
  • Responsible Gaming: To monitor wagering patterns and identify signs of problem gambling in order to support users who need assistance.
We Will Not: Selling, renting, or transferring your personal data to any third party for marketing purposes without your explicit consent. Your privacy is a line we will never cross.
04 Information Sharing

99myr does not share your personal data with third parties except in limited and legally justified circumstances. Below are the situations in which data sharing may occur:

  • Payment Service Providers: We share necessary financial information with approved payment processors such as DuitNow, FPX, Touch 'n Go, and other payment partners to enable transactions to be processed securely.
  • Game Providers: Minimal game session information may be shared with third-party game software providers integrated with the 99myr platform to ensure smooth game functionality.
  • Authorities: We will disclose information to government authorities, law enforcement agencies, or regulatory bodies when required by law or a valid court order.
  • Rights Protection: Where necessary to establish, exercise, or defend our legal rights, including in cases of fraud, money laundering, or litigation.

All third parties that receive 99myr user data are required to comply with strict confidentiality agreements and are only permitted to use that data for the specified purpose. We have zero tolerance for data misuse by our partners.

05 Data Security

Data security is at the core of the trust you place in 99myr. We continuously invest in the most up-to-date security infrastructure to ensure your information is always protected.

  • 256-bit SSL Encryption: All communications between your device and 99myr servers are encrypted using TLS 1.3 with AES-256 encryption — the same standard used by global financial institutions.
  • Secure Password Storage: User passwords are never stored in plain text. We use a one-way cryptographic hashing function (bcrypt) with a unique salt value for each user.
  • Two-Factor Authentication (2FA): Users are encouraged to activate 2FA for an added layer of security. OTP verification via SMS or an authenticator app is available for all accounts.
  • 24/7 Security Monitoring: Our automated monitoring system continuously watches for suspicious activity and will immediately alert our security team should any anomaly occur.
  • Data Segregation: Financial data and sensitive personal information are stored in an isolated environment with layered access controls to prevent data breaches.
  • Regular Security Audits: The 99myr platform undergoes periodic independent penetration testing and security audits to ensure there are no exploitable vulnerabilities.
In the Event of a Data Breach: In the unlikely event of a data breach involving your personal information, 99myr is committed to notifying you within 72 hours of becoming aware of the incident, in line with international best practices.
06 Cookies & Tracking Technology

99myr uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions optimally. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Used to analyse how users interact with the platform, enabling us to identify areas for improvement.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and game preferences for a more personalised experience.
  • Analytics Cookies: Collected usage data is used in aggregate and in a non-identifiable form solely for internal service improvement purposes.

You can manage or block cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of some parts of the 99myr platform. Your cookie settings will be remembered for future sessions.

No Cross-Site Tracking: 99myr does not use third-party cookies to track your activity on other websites outside our platform. Our tracking is limited solely to your interactions within the 99myr ecosystem.
07 User Rights

As a 99myr user, you have clear rights protected under Malaysia's PDPA regarding your personal data. We fully respect and facilitate the exercise of these rights.

Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction to be made promptly.

Right to Deletion

You may request the deletion of your personal data, subject to any legal obligations we are required to fulfil.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another service.

Right to Restriction

You may request a restriction on the processing of your data while a dispute or review is in progress.

To submit any request relating to your privacy rights, please contact the 99myr Privacy team via email at [email protected]. We will process your request within 14 business days.

08 Data Retention & Deletion

99myr retains your personal data only for as long as it is needed for its original purpose of collection or as required by law. Below are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active, plus a 6-month period following account closure for support and dispute purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysian Anti-Money Laundering Act (AMLA) and tax requirements.
  • Security Logs: Retained for 12 months to enable investigation in the event of a security incident or fraud.
  • KYC Data: Retained for the period required by regulatory authorities, typically 5 to 7 years after the business relationship ends.
  • Marketing Data: Deleted immediately once you unsubscribe or object to processing for that purpose.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. Our deletion process uses methods that ensure data cannot be recovered.

09 Privacy Policy Amendments

The digital world is constantly evolving, and so is the way we manage your data. 99myr reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements in security technology.

Whenever material amendments are made to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page
  • Displaying a prominent notice on our platform for a minimum of 14 days
  • Sending email notifications to all registered users if the amendment significantly affects privacy rights

Continued use of the 99myr platform after an amendment takes effect will be considered acceptance of the revised terms. If you do not agree with any amendment, you are free to discontinue use and request account closure.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, the 99myr Privacy team is ready to assist.

You can reach us via:

  • Privacy Email: [email protected] — for privacy-specific inquiries and data access requests
  • Support Email: [email protected] — for general support and account complaints
  • Live Chat: Available 24/7 on the 99myr platform for immediate assistance in Bahasa Malaysia

We are committed to responding to all privacy enquiries within 14 business days. For more complex cases requiring thorough investigation, we will inform you of a more precise timeframe within the first 3 business days of receiving your enquiry.

Current Version: This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. The Bahasa Malaysia version is the official version and shall apply in all cases of dispute.

Why Your Data Is Safe with 99myr

We don't just say it — every layer of protection described here is a reality we build and maintain every day to ensure your trust is well placed.

Advanced Encryption

Every byte of data transmitted between your device and 99myr servers is protected by 256-bit SSL encryption, ensuring your information cannot be intercepted or read by any unauthorized party.

KYC Identity Verification

Our rigorous KYC process ensures that only verified and eligible individuals can access the 99myr platform. This protects our user community from fraud and account misuse.

Malaysia PDPA Compliance

99myr fully complies with the Malaysian Personal Data Protection Act 2010. All our data collection and usage processes are audited on a regular basis to ensure ongoing compliance.

No Data Sales

Your personal data has never been and will never be sold, rented, or traded to any third party for commercial purposes. Your information belongs to you — it is not our commodity.

Real-Time Threat Monitoring

Our intelligent security system operates 24/7 to detect any suspicious access to your account. Any anomaly will immediately trigger alerts and automatic preventive action.

Full User Control

You have full control over your data — from the right to access to the right to deletion. Our platform provides an easy-to-use interface for managing your own privacy and cookie preferences.

Trusted Platform

Play with Peace of Mind, Your Data is Protected

With a transparent Privacy Policy and enterprise-grade security systems, you can enjoy thousands of games on 99myr with complete confidence. Register today and feel the difference.

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